What is a clipart?

A clipart, of graphic, is a premade image that can be used to illustrate or decorate. These are suitable for digital purposes, such as websites, branding, banners, presentations, etc., and printing purposes, like stationary, posters, clothes, wedding invitations, greeting cards, paper goods and so on.

How do I use the cliparts?

Cliparts are individual graphic files which can be used according to your needs.
You can rotate, flip, modify colours and size (preferably to reduce them to avoid loss of quality, unless these are vectors).
You can create your own compositions and designs for your project, such us wedding invitations, cover books, business cards, posters, clothes, etc.

What is the file format of the cliparts?

The cliparts are usually PNG files, 300 dpi, with transparent background. Each clipart is an individual file. Please, read the product’s description to check what type of file is included as it may vary.

What software do I need?

You can use any image editing software that supports the following type of files: PNG, JPG, TIFF. But I highly recommend Adobe Photoshop. If files are PSD, you will definitely need Adobe Photoshop. But you may find other alternatives on the Internet.

Do I need to create an account to make a purchase?

Yes, but it is very easy to do!

Once you’ve created yours and signed in, you’ll have access to your own Dashboard, Orders, Downloads, Wishlist and Account Details.

After purchasing a product, what exactly do I get?

If you have decided to buy any of the products available in the online shop, you can download your purchase right after the payment has been completed. Once the download process has finished, you will get a ZIP file with all the images included in the product’s description.

What is the payment method?

You can do your payment via Paypal. If you haven’t created a Paypal account yet, I highly recommend you to get yours. You can create an account for free, it is very easy to use, and most importantly, it is a safe and fast way to pay anything on the Internet.

Can I download my purchased item as many times as I want?

Sure! Just sign in with the same account you previously used to make the purchase and go to your Downloads section, which is in My Acount’s menu. If, for any reason, you actually can’t, please contact us.

 

Can I get a refund?

If, for any reason, you are not happy with your purchase or it’s not what you expected, it also means that you won’t use the files. In that case, contact us within 30 days since the day you made your purchase and I’ll send you a full refund.

Could you design what I need using one of your graphics set  from the online shop?

Of course I can! If, for example, you need a wedding invitation or any other final design, but you don’t know how to do it or you just have no time, I can do it for you for a small fee. Just contact me at info@lisasbalcony.com.

Can I ask you for a custom product or design?

Absolutely! If you need a custom clipart set and just for you, please feel free to contact me at info@lisasbalcony.com and tell me the details so I can set a price.

What is your painting technique?

I usually make my illustrations with gouache paint and I add some final details with coloured pencils. Once I am done, I scan it and make the last colour adjustment digitally.

I hope you’ve sorted out all your questions in this section.

However, if you don’t find the answer here, you can contact us at info@lisasbalcony.com or send a message in the Contact section, and we will get back to you as soon as possible. Your interest will be appreciated!

 

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